Everything guests most often ask us before booking Neon Palace Casino Hotel.
Guests must be 21 years or older to book a room, enter the casino floor, or consume alcohol anywhere on property. Valid government-issued photo ID is required at check-in and at the casino cage.
No. The casino floor at Neon Palace Casino Hotel is open to the public 24 hours a day, 21 and over. Hotel guests simply have the shortest walk.
Check-in is from 3pm and check-out is by 11am. Early check-in and late check-out can be requested at booking or at the front desk, subject to availability.
Self-parking is complimentary for all hotel guests and Palace Players Club members. Valet is available for a fee, waived automatically for Platinum and Marquee tier members.
Children are welcome in guest rooms, restaurants and the pool deck during daytime hours, but are not permitted on the casino floor or in any bar area at any time, in line with state gaming law.
Sign up for free at any casino floor kiosk or at check-in. You'll earn points on every dollar played on slots, tables or poker, plus points on room nights and dining, redeemable for free play, room nights and dining credit.
Standard room bookings can be cancelled free of charge up to 48 hours before arrival. Package rates and event bookings carry their own terms, listed at checkout and in your confirmation email.
Yes. Every floor is served by accessible elevators, a portion of rooms are ADA-configured, and the casino floor includes accessible gaming positions at table games and slot banks. See our Accessibility page for full details.
Platinum and Marquee tier Players Club members receive complimentary airport transfers. All other guests can book a transfer through the concierge for a flat rate.
Smoking is permitted in designated areas of the casino floor only. All guest rooms, restaurants, the pool deck and the spa are entirely non-smoking.
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